Job Description

Education Licensing Specialist II

The Education Licensing Specialist II is a vital member of the Licensing Team within the Education Approvals Division at the Agency of Education. This division is responsible for maintaining the integrity of Vermont's education system by overseeing educator standards, preparation programs, independent schools, and licensure. The Licensing Team is a collaborative group dedicated to supporting Vermont educators. We value continuous improvement and work together to ensure that our processes are transparent, efficient, and supportive of the state's goal to provide high-quality education to all students. The Licensing Specialist II focuses on the critical operations of the licensure process. The core mission is to ensure that educators entering or renewing their credentials meet all state requirements, with a heavy emphasis on processing temporary licenses, supporting the licensing system, and coordinating mandatory criminal background checks. This role requires a blend of high-level organization, technical data management, and clear communication to support Vermont's educator workforce, and the ability to work in a collaborative team environment.

As a Licensing Specialist II, your duties include, but are not limited to:

• Licensure Processing & Compliance: Review and process applications for Temporary Licenses, Level I & II Renewals, and Retired Educator applications. Ensure all applicants for temporary licensure meet foundational state requirements. Support peers in the comprehensive review of diverse licensure application types to ensure division-wide accuracy. Support CRC processes and procedures for all licensure applicants. Complete Criminal Record Checks (CRC) processes and procedures.
• Technical Support & Training: Provide direct support, including technical assistance, to Supervisory Unions/School Districts (SU/SDs) regarding Temporary licenses. Train and support both educators and internal colleagues on the Vermont Licensing System for Educators (VLSE). Develop digital resources, training materials, and FAQs to improve the user experience on the Agency of Education website.
• Operational Excellence: Collaborate with the licensing team to develop and refine Standard Operating Procedures (SOPs). Manage high-volume daily communications via phone and email with professionalism and clarity. Utilize the Microsoft Office Suite (Excel, Teams, Word) to manage data and internal workflows.

The ideal candidate will have the following skills and abilities:

• Organizational Mastery: Ability to manage multiple priorities and high-volume processing tasks with extreme attention to detail.
• Communication: Strong interpersonal skills for training educators and providing technical assistance to district leadership.
• Technical Proficiency: Advanced skills in data management systems and the Microsoft Office Suite (specifically Excel for tracking and Teams for collaboration).
• Collaborative Spirit: A proven ability to work effectively within a team-oriented environment to meet shared goals.
• Integrity: Demonstrated ability to handle sensitive, confidential legal and personal data with discretion.

Preferred: Valid or expired VT Educator License

Who May Apply: This position, Education Licensing Specialist II (Job Requisition #54913), is open to all State employees and external applicants. If you would like more information about this position, please contact Jessica Monahan at jessica.monahan@vermont.gov.

Environmental Factors: Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Ability to have difficult conversations and manage frustrations from field partners when a negative determination has been made. Some evening and weekend duty may be necessary.

Minimum Qualifications: Bachelor's degree or higher in education, public administration, or related field AND one (1) or more years of experience with licensing or certification programs, records management, or program administration. OR Four (4) or more years of experience with licensing or certification programs, records management, or program administration. OR One (1) or more years as a Licensing Specialist I within the State of Vermont.

Total Compensation: As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 11 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive-based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program.

Equal Opportunity Employer: The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

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