Job Description

Genetic Counselor Assistant

Under general supervision, assist genetic counselors in day to day operations. Perform routine administrative duties requiring general knowledge of medical terminology, organizational policies and procedures.

Essential Functions

1. Facilitate genetic testing process, including identification of laboratories, researching appropriate testing and sample submission requirements including preparing genetic test ordering forms. Responsible for maintaining laboratory kits and supplies.
2. Coordination of insurance preauthorization for genetic testing.
3. Assist in providing patient care related to clinical program, including collection of medical records/family history, patient telephone intakes, sending out specimens and coordinating family member testing.
4. Entering pedigrees and preparing risk assessments using genetics software programs.
5. Database entry and maintenance.
6. Answer and relay telephone calls, resolve routine inquiries, and take appropriate messages.
7. Respond to various situations in the work of the genetic counseling program.

Education:

High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required and Bachelor's Degree medical terminology college level course preferred

Experience:

2 years of experience required

Knowledge, Skills and Abilities

Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management. Organization, time management, interpersonal, communication, and problem solving skills.

Required for All Jobs:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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