Job Description

Job Description Under limited supervision, responsible for performing a combination of routine calculating, posting, and verifying duties to obtain primary insurance data for use in preparing statements to patients' insurance carriers. May prepare notices to patients of amount expected (or received) from insurance and amount expected from patient. Leads or mentors lower level team members. Responsibilities Trains all new insurance follow‑up employees on institutional standards and guidelines. Works with existing insurance follow‑up staff in reviewing work and improving performance as directed. Identifies opportunities for improvement of insurance follow‑up workflows. Proactively works with management to implement improvements as appropriate. Assists insurance follow‑up teams with denial management as requested by the Director. Performs all other duties as assigned. Qualifications Detail oriented for accurate billing/coding procedures and record keeping. Ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner. Monitor and prioritize important and complex projects concurrently. Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software. Ability to effectively communicate orally and in writing to provide excellent customer service, to include writing and preparation of memorandums, letters, and other official correspondence. Education High school diploma or GED is required. Required Skills Five (5) years of related experience, including clinical experience, is required. Medical/dental coding experience is preferred. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off Front‑loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. Holidays: 12 set paid holidays each year. Discounts Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status. #J-18808-Ljbffr

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