Job Description
ABOUT THE ROLE:
Ready to lead a team and create memorable guest experiences? Join the team at
the Nutella Café Chicago as we prepare for our exciting reopening this June!
We’re growing our leadership team and hiring Shift Supervisors to help bring the
energy, warmth, and exceptional experience of Nutella to guests from around the
world. In this role, you’ll help lead café operations, support team members, and
ensure every shift runs smoothly while delivering an outstanding customer
experience.
If you enjoy leading people, thrive in a fast-paced environment, and want to
grow with an iconic global brand, we’d love to meet you.
MAIN RESPONSIBILITIES:
As a Shift Supervisor, you’ll help lead daily café operations and support the
team in delivering an exceptional guest experience. Responsibilities may
include:
- Leading and supporting café team members during shifts
- Opening and closing the café, including weekends and some holidays
- Delegating tasks, managing shift flow, and supporting breaks and coverage
- Training and coaching new team members
- Supporting food preparation and ensuring food quality, safety, and
cleanliness standards are met
* Assisting with scheduling, inventory, and day-to-day operational needs
ABOUT YOU:
This could be a great opportunity for you if you:
* Have at least 1 year of experience in food service, hospitality, fast casual
dining, or a high-volume customer-facing environment
- Enjoy leading teams and creating a positive guest experience
- Are dependable, organized, and solution-oriented
- Thrive in a fast-paced, team-oriented environment
- Have flexible availability, including mornings, evenings, weekends, and some
holidays
- Have basic familiarity with Microsoft Office tools
- High school diploma or equivalent
Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI)
enabled tools to assist with reviewing candidate applications. These tools are
used solely to support recruiters by summarizing application information and
identifying potential alignment with job requirements. AI does not independently
screen out or select candidates, and it does not replace human judgment. Final
decisions regarding candidate progression are always made by Ferrero recruiters
and hiring managers.
OUR BENEFITS & PERKS:
Careers with caring built in - discover our benefits here
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The base salary range for this position is $20.00 - $23.00 per hour. Actual
compensation will be determined based on experience, qualifications, and other
job-related factors permitted by law. This range represents the anticipated
salary for this position at this time.
In addition to base salary, we offer a comprehensive benefits package, including
health insurance, retirement plans, paid time off, and other benefits, provided
you are working at least 30 hours per week.
ABOUT FERRERO:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946.
Today, it is one of the world’s largest sweet-packaged food companies, with many
iconic brands sold in countries all over the world. Find out more about Ferrero
at ferrero.com [
DE&I AT FERRERO:
Ferrero is committed to building a diverse and inclusive culture in which all
employees feel welcomed and appreciated and have the same opportunities. We
believe all our people are equally talented in their own way. In nurturing the
curiosity and natural abilities of our employees, we provide them, generation
after generation, the means to succeed personally and professionally, enabling
them to craft their journey at Ferrero. The diversity of our talents is what
makes our work environment multicultural, innovative, and highly rewarding.
Find out more here
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Ferrero is an equal opportunity employer and complies with all applicable human
rights laws. Ferrero will recruit, hire, train, and promote all persons without
regard to race, creed, color, sex (including pregnancy, gender, sexual
orientation, and gender identity), religion, national origin or ancestry, age,
disability, or history of disability (except where physical or mental abilities
are a bona fide occupational requirement and the individual is not able to
perform the essential functions of the position even with reasonable
accommodations), citizenship, or any other protected characteristic.
Ferrero will accommodate the needs of applicants with disabilities throughout
all stages of the selection process. If you need accommodation during the
recruitment process, please advise the People & Organization (HR)
Representative. Information relating to the need for accommodation and
accommodation measures will be addressed confidentially.
Job Tags
Hourly pay, Full time, Casual work, Work at office, Flexible hours, Shift work, Day shift, Afternoon shift