Job Description

We are looking for a Project Coordinator! (Preferably Peru-based) Join one of the leading and fastest-growing private interpreting companies in the United States! We are seeking a motivated, detail-oriented, work-from-home Project Coordinator for our On-site Interpretation Department. Essential Duties and Responsibilities Maintain project, contractor, and client databases & files to ensure they are up-to-date. Responsible for the delivery of quality, timely, and profitable interpreting inquiries and other projects. Respond to requests from customers, associates, and management in a clear, concise, and timely manner, providing high-quality customer service. Input new interpreter information into the interpreter database and company systems, creating new profile folders. Develop lasting relationships with clients and build knowledge based on their operational requirements. Collaborate with the management team to strategize future opportunities. Work in partnership with other team members to ensure the timely delivery of high-quality interpreting inquiries. Exercise a high degree of professionalism and self-motivation using personal initiative to identify and recommend best practices. Demonstrate a continued commitment to professional education and industry best practices. Perform miscellaneous tasks as required. Professional Qualifications and Experience Native or near-native proficiency in English. Minimum of 2 years of experience in administrative and/or operations positions. Bachelor’s or Associate’s/comparable degree (not mandatory but preferred). Experience in the interpretation and translation industry, with familiarity with the specific needs and operations of onsite interpreting services, including scheduling, coordination, and client management. Skills Advanced Excel skills, including proficiency in pivot tables, KPI measurement, margin growth analysis, and performance tracking. Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and solve problems effectively. Excellent interpersonal skills, with strong communication and relationship-building abilities. Strong account management and presentation skills. Superior execution and organizational skills. Excellent oral and written communication skills, including strong phone etiquette. Ability to work independently and as part of a team. Flexibility to work extended hours or rotating schedules as needed, with occasional in-office meetings with the Peruvian team. Reliable and steady internet connection with headsets that have a microphone and USB connection. About the Position Work-from-home position. Category: Independent Contractor. Contractor must be based in LATAM (preferably in Peru). Salaried full-time position with a monthly salary paid in USD. This is strictly an administrative and operational position, not an interpretation role. Occasionally rotating work schedule when needed. #J-18808-Ljbffr Homeland Language Services

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