Site Reliability Engineer Job at Insight Global, Chandler, AZ

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  • Insight Global
  • Chandler, AZ

Job Description

Site Reliability Engineer (Senior Terraform Production Support Engineer)

Location: Chandler, AZ

Rate: $56/hr

12-18 months

Job Description

Insight Global is seeking a Senior Terraform Production Support Engineer to support a top enterprise client. This role is focused on administering and supporting Terraform Enterprise and enterprise automation platforms in a high‑availability production environment. The ideal candidate has deep experience with Terraform, infrastructure as code, and production support, along with a strong background in change management, monitoring, and root cause analysis.

You will collaborate closely with cloud, DevOps, and product engineering teams to enhance automation, support production cutovers, improve deployment processes, and ensure platform stability across AWS and hybrid environments. This is a senior‑level opportunity with strong visibility and growth potential, particularly for candidates stepping into a Lead role based in Arizona.

Required Skills & Experience

  • 5–8 years of experience in Production Support, SRE, or DevOps roles
  • Strong Terraform experience, including Terraform Enterprise development and administration
  • Hands-on cutover experience (near must-have)
  • Change Management experience, including incident, problem management, and RCA/PKE
  • Experience with ITSM tools such as Remedy and/or ServiceNow
  • Ansible platform administration experience (not just end-user), including onboarding applications to Ansible Tower
  • Infrastructure as Code (IaC) using Terraform, HCL, and YAML
  • Cloud monitoring and APM experience (Prometheus, Grafana, Dynatrace, Splunk, or similar)
  • AWS cloud experience required (Azure/GCP a plus)
  • Scripting experience with Python and/or PowerShell
  • Strong troubleshooting and root cause analysis skills
  • Experience supporting mission-critical production environments

Nice to Have

  • HashiCorp Terraform Enterprise certifications
  • CI/CD tools experience (GitHub, Jenkins, Artifactory)
  • Horizon toolset experience (Ansible, Jira, Confluence, Bitbucket)
  • Automation tools such as Cutover, TrueSight Orchestration (TSO), or TrueSight Server Automation (TSSA)
  • Experience supporting Remedy to ServiceNow migrations
  • Agile/Scrum experience
  • Cloud certifications (AWS, Azure, or GCP)

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