Job Description
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,600 team members.
1. Oversight and scheduling of service operations including routine services, breakdowns, and after-hours calls
2. Perform and maintain daily lot check to better manage workflow into shop, prioritize order of operation, and keep yard/lot organized and neat
3. Work in process management- Closing and approving technician work orders, including making sure the correct parts are charged out, labor is correct, and comments are entered
4. Customer approval/communication on billable items, acquiring POs, sending estimates, and overall customer relationship management
5. Keep technicians on task and motivated- Assign work to techs based on skill and efficiency level
6. Ensure shop environment including work area, technician team, and shop tools are in compliant and safe condition; Assist with KPA safety inspection reports as required by management
7. Provide tech oversight and assistance, including diagnostic advice and additional support
8. Pickup and delivery of units and/or parts, making appearances at customer/vendor locations regularly
9. Keeping upper management updated daily on operations; This also includes communicating with Sales/Operations team as needed
10. Routine inventory audits/cycle counts as required by management
11. Perform repairs in shop as needed, able to fill in as Tier 1 Tech if necessary
12. Perform all other assignments as needed by management
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