Dell Medical School is seeking a Surgery Scheduler for the Access Center.
The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures for the hospital and outpatient clinics. This role ensures that all necessary pre-operative documentation and patient information are accurately recorded and communicated to the surgical team. The Surgery Scheduler works closely with surgeons, nurses, anesthesiologists, and administrative staff to optimize the surgical schedule and ensure efficient use of resources.
Coordinate Surgical Schedules
Manages the scheduling of surgical procedures, ensuring optimal use of operating rooms.
Communicates with surgeons and clinical staff to confirm availability and requirements.
Updates and maintains the surgical schedule in the hospital's scheduling system.
Pre-Operative Documentation
Collects and verifies patient information and pre-operative documentation.
Ensures all necessary consents and medical records are obtained and filed.
Coordinates with insurance providers for pre-authorization of procedures.
Patient Communication
Provides patients with pre-operative instructions and information.
Answers patient inquiries regarding surgical procedures and schedules.
Coordinates pre-operative appointments and tests as needed.
Resource Management
Monitors and manages the availability of surgical equipment and supplies.
Works closely with the supply chain team to ensure timely procurement of necessary items.
Assists in the preparation of operating rooms for scheduled procedures.
Administrative Support
Maintains accurate records of surgical procedures and patient interactions.
Prepares reports and documentation for the surgical team and hospital administration.
Supports the Surgery Scheduling Manager with administrative tasks as needed.
Assists in training new staff on scheduling procedures and systems.
Participates in continuing education and professional development opportunities.
Engages in quality improvement initiatives to enhance scheduling efficiency and patient care.
Provides feedback and suggestions for process improvements.
Manages last-minute changes to the surgical schedule due to emergencies or cancellations.
Coordinates with clinical staff to accommodate urgent surgical needs
Planning and Organizing
Skilled: Effectively organizes tasks and resources to achieve goals.
Examples: Creates detailed schedules, prioritizes tasks, manages time efficiently.
Communication
Skilled: Clearly conveys information and instructions to patients and staff.
Examples: Provides clear pre-operative instructions, answers patient questions, communicates changes promptly.
Attention to Detail
Skilled: Ensures accuracy in documentation and scheduling.
Examples: Verifies patient information, checks pre-operative documentation, maintains accurate records.
Customer Focus
Skilled: Understands and meets the needs of patients and clinical staff.
Examples: Provides excellent patient service, anticipates needs, resolves issues effectively.
Problem Solving
Skilled: Identifies and resolves scheduling conflicts and issues.
Examples: Adjusts schedules for emergencies, finds solutions for resource shortages, collaborates with staff to resolve problems.
Requires a High School Diploma/GED in with at least 2 year(s) of experience in medical scheduling or a related field.
Associate's Degree in healthcare administration or a related field. with at least 3 year(s) of experience in surgical scheduling within a healthcare setting. Certified Medical Scheduler (CMS) or equivalent certification.
$46,500+ depending on qualifications
Standard office equipment
Repetitive use of a keyboard
May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
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